Terms of Use of the Service
1. Service Description
The site offers a connection between customers and service providers specialized in the fields of building and associated services. To trigger this process for free, the customer fills out an online form detailing their project. The interested service providers then contact the customer directly to provide a quote and, if agreed, to provide the desired services. In most cases, a telephone or in-person exchange is required to finalize the quote.
2. Cost and Terms of Service
The matchmaking service is completely free for customers. No commission is added to the prices of the services offered by the providers.
3. Customer Responsibilities
Customers should use the service in an authentic and serious manner, by submitting accurate and up-to-date information in their requests. Any abusive use, such as fictitious requests or requests with incorrect information, may be blocked and lead to legal proceedings.
4. Sharing and verifying contact information
For the connection to go off without a hitch, customers are asked to provide accurate and complete contact details. Verification by telephone or through an automated system can be performed to confirm the accuracy of the information.
5. Commitments of the Service Providers
The service providers undertake to:
- Respond to requests within 3 days
- Offer free quotes
- Respect the commitments and deadlines agreed
- Ensure the quality and compliance of their services
The site is not responsible for any shortcomings of a service provider found through it.
6. Commitments and Responsibility of the Site
The site guarantees an impartial and fair relationship between customers and service providers. Any incomplete, erroneous or inconsistent request may be removed after verification. The site plays no role in commercial relationships and cannot be held responsible for the services provided by the providers.
7. Confidentiality and Personal Data
The data collected during quotation requests is used exclusively to ensure contact with service providers. Customers have the right to access and rectify their personal information in accordance with applicable laws.
8. Communication and Promotional Information
With the customer's consent, promotional information and advice adapted to current projects may be sent by email. An unsubscribe option is always available at the end of each message or upon simple request to support.
9. Cookies Policy
The site uses cookies to optimize the browsing experience and for statistical analysis. Users can set their cookie preferences from their browser.